FAQs
Cancellation during the first-month free campaign and 20% off offer
We are currently offering a promotion on subscriptions with the first month free plus a 20% discount. You can choose contract periods of 3 months, 6 months, or 12 months.
If you cancel within the first month, we will charge the subscription fee for that first month.
What is TAMATEBAKO?
The Tokai region holds many undiscovered charms. We aim to uncover these charms and promote the region's appeal to the world through media. We will explore the beauty of nature and richness of culture, which have been overlooked, and share them globally. By showcasing the region's attractions through media, we hope to contribute to its revitalization and tourism promotion. We are committed to maximizing the potential of the Tokai region and fulfilling our mission of conveying its charm to people worldwide.
Is shipping free for the TAMATEBAKO?
The following countries have free shipping
【Asia】
South Korea, Taiwan, China, Afghanistan, Pakistan, Macau, India, Palau, Malaysia, Indonesia, Bangladesh, Micronesia, Cambodia, Philippines, Myanmar, North Korea, Bhutan, Maldives, Singapore, Brunei, Mongolia, Sri Lanka, Vietnam, Laos, Thailand, Hong Kong, Nepal, Marshall Islands
Shipping at $4.5 per create
【Oceania】
Australia, New Caledonia, Kiribati, New Zealand, Cook Islands, Vanuatu, Samoa, Papua New Guinea, Solomon Islands, Pitcairn Islands, Tuvalu, Fiji, Tonga, French Polynesia
【North America】
Canada, Saint Pierre and Miquelon, Mexico, Other islands of Oceania
【Middle East】
United Arab Emirates, Kuwait, Yemen, Saudi Arabia, Israel, Syria, Iraq, Turkey, Iran, Bahrain, Oman, Jordan, Qatar, Lebanon
【Europe】
All of Europe,Russia
Shipping at $8.5 per create
【United States】
United States, Wake Island, Northern Mariana Islands, Guam, Puerto Rico, United States Virgin Islands, American Samoa
Does the shipping fee cover custom fee and tax?
rules regarding the customs fee and tax. If you get charged for any customs fees or taxes, we are not responsible to cover
Do you ship to my country?
We can ship to the following countries:IIndia, Indonesia, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Bangladesh, Cambodia, China, Hong Kong SAR of China, Laos, Macao SAR of China, Malaysia, Mongolia, Myanmar (Burma), Pakistan, Vietnam, Australia, Austria, Belgium, Bolivia, Bosnia and Herzegovina, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Vatican City, Hungary, Iceland, Iraq, Ireland, Italy, Jersey, Jordan, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Yemen, United States.
When does my box ship and how long will it take to arrive?
After the order is confirmed, your box is promptly prepared and packed (within 3-5 business days) to be handed over to the delivery courier. The estimated delivery time is based on your country's shipping method.
For inquiries regarding delivery times, please contact us below
We have compiled a list of questions that come to us.
please check it!!
"TAMATE-BAKO" Mission
We deliver traditional Japanese toys, nostalgic memories with a fusion of tradition and innovation. Enjoy colorful and unique dagashi for delightful moments, and embark on new culinary adventures with authentic instant ramen. Bringing Japanese culture and joy to everyone worldwide.
"TAMATEBAKO" is filled with exciting experiences.
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【WAKU-WAKU】Snacks
Experience Japan's diverse "snacks" and "dagashi," Their vibrant appearance and rich flavors are captivating. Enjoy an exciting adventure.
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【WAKU-WAKU】RAMEN
Discover the world of Japanese cup ramen. This culinary creation combines convenience with gourmet flavors, offering a journey into Japan's rich food culture rather than just an instant meal. From the savory taste of soy sauce to the spicy miso, each cup provides a unique flavor experience.
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【WAKU-WAKU】TO TOUCH
Traditional "Japanese toys" charm with unique beauty and craftsmanship. Experience the nostalgia of a bygone era that delights the soul.